Terms of Sales

This website is operated by DLM. We use the terms “we”, “us” and “our” in reference to DLM. This website, including all information, tools and services to which it provides access, is offered by DLM to any user, provided that you accept all of the terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing goods and services from our DLM business, you are participating in our “Service” and agree to be bound by the following terms and conditions (“Terms and Conditions”) , “Terms of Use”), including by the terms, conditions and policies mentioned herein and/or accessible by hyperlink. These Terms of Use apply to all users of the Site, including, without limitation, visitors, vendors, customers, merchants and/or content providers. Please read these carefully

Terms of Use before accessing and using our website. Any acceptance of a quote/order form/online purchase including the clause “I acknowledge having read and I accept the general conditions of sale attached hereto” implies unconditional acceptance of these general conditions of sale.

Each new tool or feature that is added to this store is also subject to the Terms of Service. You can review the most recent version of the Terms of Service at any time on this page. DLM reserves the right to update, change or replace any part of these Terms of Service by posting such updates and/or changes to its website. It is your responsibility to check this page regularly to observe any changes. By continuing to access or use the website after these changes are posted, we will consider that you have accepted them.

Our store is hosted on Shopify Inc. The e-commerce platform provided online allows us to sell our products and services to you.


By accepting these Terms of Use, you declare that you are of legal age in your region, province or state, and that you have given us permission to allow any minor to use this site.

You must not use our products for any illegal or unauthorized purpose in any way, or violate any laws in your jurisdiction when using this Service (including, but not limited to, copyright laws).

It is strictly forbidden to transmit computer worms, viruses or any code of a destructive nature.

A breach or breach of any of the Terms will result in immediate termination of your Services.


We reserve the right to refuse service at any time for any reason.

You understand that your information (except credit card information) may be transferred unencrypted and that this includes (a) transmissions over multiple networks; and (b) changes made for the purpose of conforming and adapting to technical requirements of connecting networks or devices. Your credit card information is always encrypted when transferred over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of, use of or access to the Service, or any contact on the website through which the Service is provided, without our express written permission.

The headings used in this agreement are included for convenience only and do not limit or affect these Terms.


DLM cannot be held responsible for the information offered on this site, whether it is inaccurate, incomplete or obsolete. The content of this site is provided for general information only. It should in no way be considered or used as the sole basis for making decisions without consulting more important, more accurate, more complete or more current sources of information.

This site may contain certain historical data. By definition, historical data is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, without obligation to update the information it contains, whatever it may be. You acknowledge that it is your responsibility to monitor changes to our site.


The prices of our products are subject to change without notice. DLM grants itself the right to modify its rates and/or terminate the Service at any time. However, DLM undertakes to invoice the goods at the prices indicated when the order is registered.

DLM cannot be held responsible for any change in price, or any modification, suspension or interruption of the Service.


Some products or services on the website are only available online. The quantities of these products or services offered may be limited and their return or exchange may be strictly subject to our Return Policy.

The technical characteristics, colors, images, dimensions, weight, etc., as defined in the catalogues, product sheets, advertising documents, etc., have only an indicative value and are not contractual. . DLM cannot guarantee the accuracy of color display on your computer screen.

We reserve the right, but are not obligated, to limit the sale of our products or Services to any person, geographic region or jurisdiction. We allow ourselves to exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of any products or services we offer. All product descriptions and pricing are subject to change at any time, without notice and at our sole discretion.

We reserve the right to discontinue the sale of any product at any time. Any product or service offer on this site is void where prohibited by law.

DLM cannot guarantee that the quality of the products, services, information or other materials that you will acquire will meet your expectations. DLM cannot affirm that possible errors in the Service will be corrected.


All orders placed through the Sales Channels are subject to our agreement and subject to availability. Certain products presented on the Platforms , which are not available for sale, cannot be added to the basket. The Customer Relations Center can provide more information on these products. Limited quantities may apply to orders of certain products. We reserve the right to refuse at any time, without notice, orders exceeding a certain number of authorized products.


Any order placed by the customer is subject to the prior agreement of DLM and cannot be canceled or modified without prior agreement.


Delivery times are given as an indication, we strive to respect them but a delay cannot give rise to a cancellation or the application of a penalty unless they have been specified in a written contract.


The goods travel at the risk and peril of the customer even in the hypothesis of FRANCO sale.


The goods supplied are the property of DLM until the last day of their cash payment in accordance with the terms of law n°80-335 of May 12, 1980.


Our prices are applied in Euros excluding tax according to the tariff in force. They are always liable to be revised according to international economic conditions. Payments for goods are made to DLM. The prices applied to customers for the year cannot exceed the rate set by DLM.

Payment for one or more items ordered must be paid in full before delivery. Non-compliance with the terms and conditions of contractual payment cause the customer to lose the benefit of the term, who will then have the obligation of immediate cash payment (article 124 of the Commercial Code).


Except agreement duly accepted by DLM, the manufacturer guarantees the new equipment of its manufacture for 1 year (parts from the date of the invoicing of the equipment). The manufacturer is in no way held responsible even if it is proven that the defect is due to the fact that:

  • the material has suffered damage during transport or handling
  • the equipment is used outside the destination provided by the manufacturer or when it is the subject of modification or adaptation not authorized by the manufacturer or when one of its components has been replaced by a part or a component of a other origin
  • the repairs or upgrades carried out do not comply with the manufacturer's instructions or are not carried out in a workshop approved by DLM


All procedural costs incurred for the recovery of unpaid debts are the sole responsibility of the concessionaire and are estimated at a flat rate of 10% of the amount due with a minimum of €600.


Any order placed on the DLM site may be refused. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or on the same customer account, the same credit card and/or orders using the same billing and/or shipping address. If we change or cancel an order, we may attempt to notify you by contacting you using the email address and/or billing address or telephone number provided at the time of ordering. . We reserve the right to limit or prohibit orders that we believe appear to have been placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and their expiration dates, so that we can complete your transactions and contact you as needed.

For more information, please see our Return Policy.


We may provide you with access to third-party tools that we do not monitor, control or manage.

You acknowledge and agree that we provide you with access to such tools on an "as is" and "as available" basis, without warranties, representations or conditions of any kind and without any endorsement. We are not responsible for your use of optional third-party tools and the terms applied thereto.

Any use of the optional tools offered through the site is entirely at your discretion and at your own risk. In addition, it is your responsibility to find out about the conditions under which these tools are provided by the third party provider(s) concerned and to accept them.

DLM reserves the right to offer new services and/or new functionalities on the website (including the launch of new tools and resources). These new services and/or features will also be subject to these Terms of Use.


Certain content, products and services accessible through our Service may include materials from third parties.

Third-party links on this site may redirect you to websites with which we are not affiliated. We are under no obligation to evaluate their content or accuracy, nor do we warrant or assume any responsibility for the content or websites, or other content, products or services from third party sources.

We are not liable for any harm or damage related to the purchase or use of goods, services, resources, content or any other transaction related to these third-party websites. Please read the policies and practices of these third parties carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns or questions regarding third party products should be directed to those same third parties.


If, at our request, you submit specific content (for example, as part of your participation in competitions), or if, without our request, you send creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by post or otherwise (collectively, "Comments"), you grant us the right at any time and without restriction to modify, copy, publish, distribute, translate and use in any media any comments you send to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to compensate anyone for any comments provided; or (3) respond to comments. We may, but have no obligation to, remove content and Accounts containing content that we determine, in our sole discretion, are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates the intellectual property of a party or these Terms of Service. You agree that your comments must not in any way infringe the rights of third parties, including copyrights, trademarks, privacy, personality or any other personal or intellectual property rights.

You further agree that your comments should not contain any unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone you are not, or attempt to mislead us or third-parties as to the origin of any comments. You are fully responsible for all comments you submit and their accuracy. We are not responsible for any comments posted by you or any third party.


The transmission of your personal information to our store is governed by our Privacy Policy.

Our site or Service may contain information that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information, even to cancel orders if any information in the Service or on any related website is inaccurate, and this, at any time and without notice (including after you have passed your


We are under no obligation to update, change or clarify any information set forth in the Service or on any related website, including but not limited to price information, except as required by law. No specific update or refresh date applied to the Service or any related website can be set to indicate that all of the information offered in the Service or on any related website has been modified or updated.


In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to induce others to perform or participate in any unlawful acts; (c) to violate any local ordinance or international, federal, provincial or state regulation, rule or law; (d) to infringe or violate our intellectual property rights or those of third parties; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against anyone based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to post or transmit viruses or any other type of malicious code that will or could be used to compromise the

functionality or operation of the Service or any related website, as well as other websites or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, hijack a domain, extort information, browse, explore or scan the web; (j) for obscene or immoral purposes; or (k) to disrupt or circumvent the security measures of the Service or any related site, as well as other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any prohibitions on

of use.


We do not warrant, warrant or represent that your browsing of our Service will be uninterrupted, secure, timely or error-free.

We do not guarantee the accuracy or reliability of the results obtained using the Service.

You agree that we may, from time to time, withdraw the Service for indefinite periods or cancel it at any time without notice. You expressly agree that your use of the Service, or your inability to use it, is your sole responsibility. The Service and all products and services provided to you through it are (unless expressly stated by us) provided "as is" and "as available" for your use, without representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability or merchantability, fitness for a particular purpose, durability, title and non-infringement.

DLM, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, and licensors shall in no event be liable for any injury, loss, claim, or any direct, indirect, incidental damages. , punitive, special or consequential, including but not limited to loss of profits, revenue, savings or data, replacement costs or other similar damages, whether in contract, tort (even if negligent ), strict liability or otherwise, resulting from your use of the

Service or any service or product using it, or any other claim relating in any way to your use of the Service or any product, including but not limited to errors or omissions in content, or any loss or damage arising from the use of the Service or any content (or product) published, transmitted or made accessible through the Service, even if you have been notified the possibility of them occurring. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in such states or jurisdictions shall be limited to the extent

maximum permitted by law.


You agree to indemnify, defend and hold DLM and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees harmless. from any claim or demand, including reasonable attorneys' fees, made by any third-party, or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any laws or rights a third.


In the event that any provision of these Terms of Service is held to be unlawful, void or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms of Service. use, without this judgment affecting the validity and applicability of the other provisions.


The obligations and liabilities incurred by the parties prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Use will survive unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If we find or suspect, in our sole discretion, that you are breaching or have breached any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice. You will then remain liable for all amounts owing up to and including the date of termination, as a result of which we may deny you access to our Services (or any part thereof).


Failure of DLM to comply with the exercise or enforcement of any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.

These Terms of Service or any other policies or operating rules posted by us on this site or relating to the Service constitute the entire understanding and agreement between any user and DLM, and govern the use of the Service. They supersede all prior and contemporaneous agreements, communications and proposals, oral or written, between these two parties (including, but not limited to, any prior versions of the Terms of Service).


These Terms of Service and any separate agreement by which we provide the Services to you shall be governed by and construed under the laws of 46 B RUE D ESTIENNE D'ORVES, ROSNY-SOUS-BOIS, IDF, 93110, France.


You can review the most recent version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting such updates and/or changes to our website. It is your responsibility to check our website regularly to see if any changes have been made. By continuing to access or use our website and the Service following the posting of changes to these Terms of Service, we consider that you have accepted them.


Questions relating to the Terms of Use should be sent to us at info@dlm-sas.fr .